Your Questions Answered – Wheelrz Trailer Rentals FAQs
1. What types of trailers do you offer for rent?
We offer a diverse range of trailers including flatbed, enclosed, car haulers, utility, and heavy-duty trailers. Our fleet is designed to cater to nearly every hauling need you can think of, from moving household items to transporting heavy machinery.
2. Are there any hidden fees I should be aware of?
No, at Wheelrz, transparency is key. Our rentals come with all essentials included. There are no hidden fees. The price you see up front is what you pay.
3. I'm a veteran. How do I avail the monthly free 24-hour trailer use?
Thank you for your service! To avail the offer, simply show valid proof of service and ensure you book in advance. Then, you’re eligible to win from a random drawing. Remember, the offer is limited to one free rental per veteran per year.
4. What are the prerequisites for renting a trailer?
You need to have a valid driver's license, provide proof of insurance, and valid credit card and be at least 25 years old. (the age issue is with the insurance on the trailers, they won't insure unless they are 25 years of age). A security deposit of $150.
5. Can I book a trailer for long-term use?
Absolutely! While many customers rent for a day or two, we do offer extended rental options. Contact us directly for long-term rates and availability.
6. What happens if I return the trailer late?
We understand life can be unpredictable. If you're running behind schedule, please call us as soon as possible. There may be additional fees for late returns.
7. Do you provide tire jack, pressure tire gauge and spare tire?
Yes, we provide tire jack, pressure tire gauge and spare tire and essential tools like gloves, straps, and winches to make your move easier. However, it's always a good idea to mention any specific requirements you have at the time of booking.
8. Are your trailers insured?
Our trailers are insured for any damages while on our property. However, once it's rented out, the responsibility shifts to the renter. It's essential to ensure your insurance covers trailer rentals.
9. What should I do in case of an accident or breakdown?
Safety first! Ensure everyone is okay and move to a safe location if possible. Then, call the local authorities if necessary. After that, please contact us immediately so we can assist you further.
10. Can I reserve a trailer online?
Yes, you can! Head to our 'Contact Us' page to make a reservation or send us an email with your requirements or Book Now on our website.